Owner FAQs

Property owners are not required to accept Section 8 residents unless local or state laws mandate it. In Virginia, that requirement starts at 4 or more rental units.

Yes. Heritage Home Property Management is a fully licensed property management company, ensuring all operations comply with state laws and industry standards.

Yes. We provide an emergency contact for urgent maintenance or property-related issues outside of normal business hours. General inquiries are handled during standard office hours.

Absolutely. We offer direct deposit (ACH) for all owner disbursements, ensuring your rental income is transferred securely and on time.

Yes. Owners may review the lease agreement before it is signed. As your property management company, we handle the lease signing process on your behalf unless you prefer otherwise.

While our primary focus is property management, our team has over a decade of experience in the Real Estate sales industry. As a full service firm, we are here to help you manage and grow your portfolio in any way you need.

Owner payments are issued after rent is collected and expenses are processed, typically via direct deposit or check on a regular monthly schedule.

We provide multiple rent payment options, including a convenient online resident portal for 24/7 payments. Late payments are managed according to lease terms and applicable laws.

Lease terms are generally 12 months, but we offer flexibility depending on market conditions and owner preferences. Custom lease lengths may be available upon request.

Security deposit amounts are set according to local regulations and market standards, typically equal to one month’s rent. Factors such as resident qualifications or pet ownership may affect the final amount. If you have a specific concern, we encourage you to bring it to our attention.

We can begin management as soon as the management agreement is signed.. Our team will guide you through the setup process step-by-step.

Heritage Home Property Management handles a variety of property types, including single-family homes, multi-family units, and condominiums.

Owners receive detailed monthly financial statements that include rent collection, maintenance updates, and expense tracking. Additional custom reports can be provided upon request.

Resident security deposits are held in a dedicated trust account, in full compliance with local and state regulations. The funds remain secure until they are properly disbursed at move-out.